Hi [first name],
I first want to apologize that we haven’t been able to connect recently. I feel like somewhere along the way I must have made it difficult to communicate or dropped the ball because for a while there it seemed like you guys were really excited about our offering. Apologies if this was the case.
I just want to open back the communication lines and let you know that I know you have a lot on your plate and if this is something that is no longer a priority, that’s totally cool – in fact as a startup, I completely understand! If nothing else, I’d enjoy the opportunity to hear what’s new on your end and maybe even get some feedback on how we can improve our offering.
Let me know if you have a few minutes next week to hop on a call.